Voteit

Privacy Policy

Privacy Policy

Operator / Data Controller: Internact Co., Ltd. | Business ID: 90537708

Address: 6F., No. 335, Ruiguang Rd., Neihu Dist., Taipei City, Taiwan

Contact: service@voteit.co

Language precedence: If this English version differs from the Traditional Chinese version, the Traditional Chinese version prevails.

1) Scope & Roles

  • This Policy explains how Voteit collects, uses, shares, and protects information when you use the Service. Voteit is the data controller under the Taiwan PDPA.

2) Personal Data We Collect

  • Account data: email, nickname, password hash (if applicable), SSO IDs (Google/Apple), interests, language, settings.
  • Usage/device data: IP address, device identifiers, OS/browser, app version, time zone, approximate location (IP-derived), pages/screens, taps/clicks, session duration, referral source, crash logs.
  • Content/interactions: topics, votes (stored internally), comments, likes, flags/reports, follows, timestamps.
  • Points/purchases: balances, accrual/spend history, store receipts/tokens (we do not store full payment card details).
  • Communications: support messages, feedback, survey responses, notification preferences.
  • Cookies/SDKs: for authentication, analytics, messaging, and preferences.

3) How We Use Data

  • Provide, maintain, personalize, and improve the Service; authenticate and secure; prevent fraud, spam, and abuse (including anti-brigading/duplicate-account controls); operate Points and purchases; analytics and A/B testing; AI + human moderation and policy enforcement; product updates and security messages; (if permitted) marketing; compliance with law; and development of AI-assisted features (e.g., ranking, recommendations, safety). Where legally required, we will offer an opt-out from using your public content to improve models (safety uses may be excluded).

4) Public Platform; Public vs. Private; API

  • The platform is public by design; topics, comments, nicknames, and related metadata may be public.
  • Votes are shown in aggregate; we do not publicly link your individual vote to your identity unless you choose to disclose.
  • We do not sell or license private user data (e.g., emails, IPs, private messages).
  • We may offer developer/API access to public content under contracts that require deletion-honor, ban sensitive-category profiling or surveillance, and enforce rate limits and audit.

5) Legal Bases (PDPA & analogous laws)

  • Contract necessity (operate the Service).
  • Consent (marketing communications, certain analytics, cross-border transfers where required).
  • Legitimate interests (security, anti-abuse, product improvement).
  • Legal obligations (compliance and lawful requests).
  • Users 13–17 represent they have guardian consent where required.

6) Sharing

  • Service providers/processors: Google Cloud/Firebase and similar services for hosting, analytics, crash reporting, messaging, support under confidentiality and data-processing terms.
  • Payment platforms: Apple, Google, or other processors for purchases/refunds under platform rules.
  • Partners: For opt-in promotions/redemptions; we do not share private data without consent.
  • Legal/safety: To comply with law, protect rights and safety, and enforce policies (we may publish transparency summaries).
  • Business transfers: In M&A, financing, or asset sale, data may transfer subject to this Policy.

7) International Transfers

  • Although based in Taipei, we use global infrastructure (e.g., Google Cloud). We apply reasonable safeguards and require recipients to protect data consistent with this Policy and applicable law.

8) Retention

  • We retain personal data as needed to provide the Service and for legal/compliance purposes.
  • Examples: account/profile (while active and a reasonable period after deletion), topics/comments/votes (for integrity/audit; aggregated stats may persist), logs/security data (operational windows or longer for security/legal reasons). Backups may delay full deletion.

9) Your Rights (PDPA)

  • Subject to law, you may access/inspect, copy, supplement/correct, cease processing, or delete your personal data. Exercising some rights may limit functionality (e.g., hiding votes may affect results). Contact service@voteit.co; we will respond within statutory deadlines and may charge reasonable fees where permitted.

10) Children's Privacy

  • Not directed to children under 13. If we learn we collected data from a child under 13 without verifiable consent, we will delete it. Users 13–17 should use the Service with guardian consent where required.

11) Security

  • We implement reasonable technical and organizational measures (e.g., HTTPS, Firebase Auth, access controls, encryption in transit, monitoring). No method is 100% secure.

12) Cookies & Tracking; Do Not Track

  • We use cookies/local storage/SDKs for login, preferences, analytics, and messaging. You can control cookies via browser/device settings, but some features may not work without them. The Service currently does not respond to Do Not Track signals.

13) Marketing Choices

  • Taiwan: marketing is opt-out by default (users are subscribed by default with clear unsubscribe options).
  • EU/California and similar jurisdictions: marketing is opt-in only (we send marketing messages only if you explicitly consent).
  • Transactional/service messages (e.g., security alerts) may still be sent.

14) Automated Decisions & AI

  • We use automated systems (including AI models) for moderation, spam detection, ranking, and personalization. These may affect visibility or enforcement. You may request manual review where feasible.

15) Region-Specific Disclosures (Summary)

  • EU/UK (GDPR): You may have additional rights (portability, objection, restriction, withdrawal of consent). Contact us for EU/UK representative details if applicable.
  • California (CPRA): We do not "sell" personal information as defined by CPRA. If we "share" for cross-context behavioral advertising in the future, we will provide a Right-to-Opt-Out mechanism.
  • Others: Local rights may apply. Contact service@voteit.co.

16) Changes

  • We may update this Policy. Material changes will be notified in-app, on our site, or via email. Continued use after changes take effect constitutes acceptance.

17) Contact

  • Privacy questions/requests: service@voteit.co
  • Operator / Controller: Internact Co., Ltd. , 6F., No. 335, Ruiguang Rd., Neihu Dist., Taipei City, Taiwan